Refund Policy

1. 24-Hour Free Cancellation

In accordance with U.S. Department of Transportation (DOT) regulations, most flight tickets purchased through TripFairs LLC are eligible for a full refund within 24 hours of booking, provided:

• The booking was made at least 7 days before the scheduled departure date
• The cancellation request is submitted within 24 hours of the original booking time
• You contact us at (855) 302-0422 or support@tripfairsllc.com to initiate the cancellation

When eligible, the 24-hour refund covers the full ticket price including taxes and fees. Our service fee may not be refunded if the booking has already been processed with the airline. Confirm eligibility with your agent at the time of booking.

2. Refundable Tickets

If you purchased a refundable fare (clearly labeled as such during booking), you may cancel at any time before departure for a refund, subject to the following service fees:

• Cancellation more than 48 hours before departure: Full refund minus a $25 processing fee
• Cancellation 24–48 hours before departure: Full refund minus a $50 processing fee
• Cancellation less than 24 hours before departure: Subject to the airline's own cancellation terms — contact us immediately for guidance

Refundable fare rules vary by airline and ticket class. Your booking confirmation will specify which fare type you purchased. When in doubt, call us to confirm your options before canceling.

3. Non-Refundable Tickets

Most standard economy tickets are non-refundable after the 24-hour cancellation window has passed. However, you may still have options:

• You may be eligible for an airline travel credit or future travel voucher, valid for 12–24 months depending on the carrier
• Change fees may apply to rebook for a different date on the same airline — contact us for your options
• If you purchased travel insurance at the time of booking, it may cover cancellation in qualifying circumstances such as medical emergencies or travel disruptions
• Government-imposed taxes included in your ticket are often refundable even on non-refundable fares — we will recover these on your behalf

4. Airline-Initiated Cancellations

If the airline cancels your flight or makes a significant schedule change, you are generally entitled to a full refund of the original ticket price regardless of fare type, under U.S. DOT rules and the airline's conditions of carriage.

TripFairs LLC will process this refund on your behalf and advocate for you with the airline. Please contact us as soon as you are notified of the cancellation so we can act promptly. You may also choose to accept rebooking on an alternative flight at no additional charge.

5. Flight Changes and Rebooking

If you need to change your travel dates, destination, or passenger details after ticketing:

• Contact TripFairs LLC as soon as possible — the sooner you call, the more options are typically available
• Airline change fees and any fare difference apply and are the passenger's responsibility
• A TripFairs LLC service fee may also apply for processing the change through our agents
• Some promotional fares are date-change-restricted — confirm changeability when booking

We strongly recommend purchasing travel insurance when booking non-refundable or non-changeable fares to protect against unexpected disruptions.

6. How to Request a Refund or Cancellation

1. Call us at (855) 302-0422 (Available 24/7, every day) or email support@tripfairsllc.com
2. Have your booking reference number and the lead passenger's name ready
3. State the reason for your cancellation — this helps us identify the best resolution for your situation
4. Our team will verify eligibility, inform you of any applicable fees, and submit the refund or cancellation request to the airline
5. You will receive written confirmation of the cancellation and the refund details by email

Do not contact the airline directly before speaking with us — we can often negotiate better outcomes on your behalf as the booking agent.

7. Refund Timelines

Once a refund has been approved and submitted to the airline or payment processor, typical processing times are:

• Credit and debit cards: 5–10 business days after approval, depending on your card issuer
• Other payment methods: 3–7 business days after approval
• Airline travel credits: Issued within 7–14 days for use on future travel with that carrier

Refund timelines are governed by your bank or card issuer and may vary. TripFairs LLC will provide a refund reference number once the refund has been submitted.

8. Non-Refundable Items

The following are generally non-refundable regardless of cancellation reason:

• TripFairs LLC service and booking fees (once the booking has been processed)
• Third-party travel insurance premiums
• Seat selection fees charged by the airline
• Checked baggage fees already paid directly to the airline
• Airport facility charges already remitted to the airport authority (in some jurisdictions)

9. Contact for Refund Assistance

Our team is ready to help you navigate the refund or cancellation process:

• Phone: (855) 302-0422 (Available 24/7, every day)
• Email: support@tripfairsllc.com
• Mail: TripFairs LLC, 4449 Easton Way #200, Columbus, OH 43219, USA

You may also review our Terms & Conditions and Disclaimer for additional information about your rights and our policies.